Dear Valued Customer.
As you are aware, the cost of municipal electricity and water will be increased from July 1st, 2021.
The rates on electricity will be increased by 15% and water and sanitation with 10%.
Please have a look at the tariffs on your client dashboard and advise us if you want to personalise them. If you are not happy with the tariffs being set as this is done automatically, please advise and we will adjust them accordingly.
You may contact Juliana who works in our tariff department to assist you, alternatively, her email address is email@example.com