I had the pleasure of interacting with Melissa Engelbrecht from The Meter Man and i must say it was an outstanding experience from the moment i reached out with my query. Her response was professional, and prompt and my query was resolved immediately. Thank you for the exceptional customer care.
HOW SUB PREPAID METERS WORK IN YOUR INDUSTRY
Body Corporates / Managing Agents / Landlords / Universities / Colleges
Customers in complexes or granny flats, student accommodation or staff housing, will make use of our easy to use automated billing and money collection system.
Commercial / Retail / Office Buildings / Sport Facilities
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In the Commercial field any scale of supply is not an issue. We cater for all commercial properties.
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Industrial / Mining
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We cater for all customers, both small to large scale industrial clients. The application can cater from 60amp supply to as large as 600amps +.
Agricultural / Lodges / Holiday Accommodation
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Customers in farm housing, lodges, holiday homes and caravan parks will make use of this system.
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The Meter Man achieves this through proactively managing our client’s utility payment systems:
PROMPT UTILITY
PAYMENT
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The Meter Man’s range of vending solutions and payment tracking system ensures your utility payments are fully paid over by us on a strict monthly basis to avoid cut-offs and arrears so that your utility account balances each month. Our billing system collects revenue through individual meters and makes a consolidated payment over to you as the client.
EARLY WARNING
REVENUE PROTECTION
SYSTEM
Our patent early-warning reporting system identifies potential high-risk meters, where you could lose revenue through possible tampering or defaulting meters. These are highlighted and reported to you each month before these become a payment risk issue.
TIMEOUS
REPORTING
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Our superior data collection and reporting function allows clients to determine their utility meters status at any time, but also to pull necessary reports for AGM’s and board meetings.
MAINTENANCE &
TROUBLESHOOTING
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Our in-house maintenance team of qualified electricians will ensure a neat, insurer-approved installation and ongoing maintenance of utility meters to ensure hassle-free metering.
CLIENT SERVICE
TEAM
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Your dedicated client service team is available to attend to client enquiries and ensure allocation of escalated issues to specialised qualified staff.
If your metering service is not providing you with the above services, you may wish to consider switching your utility metering management services to The Meter Man.
We aim to build a service partnership with you so we can ensure your utility metering functions with minimum hassle going forward. We value your business and our incredible service ethic reflects this:
1
Years in Metering Business
1
Satisfied Clients
1
On-time Prompt Payment
1
Commercial Clients
TESTIMONIALS
What our clients had to say about us
Here are some of our recent reviews. We are truly blessed with such #wonderful #clients who’s #support we #greatly #appreciate. Thank you for all of us at The Meter Man for #trusting us to be your number 1 #metering #service #provider.
Thank you for going the extra mile
Thank you for the great service that I received from Meter Man from the sale rep , book agent and most especially Craig the meter technician as he went an extra mile to ensure that the water fitting where correctly installed. Great job !
Very responsive team throughout. Knowledgeable team and a very efficient service provider.
I have a 10 year long business relationship with The Meter Man. I commend them for the service they are rendering. Queries are promptly adhered to, inspections done when requested and their monthly statements are always on time and correct.
Thank you for your service.
Good day Melissa. I have been a client of Meter Man from 2015. I must profess, from the very date of choosing Meter Man as my service provider, I have not looked back. I have no qualms and disputes with my tenant as Meter Man is taking care of my prepaid electricity needs. Thank you very much Meter Man.
Reno and Bobby from Spring Lights. We have been your customers since inception with Mr Guillame. We have been satisfied with your Sevice to date with a few small exceptions which we always end up resolving with your office in the end. We have often been offered better rates by other companies but have remained loyal to your brand. We have referred many new customers to you and will continue doing so.
Never had a single problem with your service. Not one… Keep it up!!
Your service is a 100% great, and I’ll recommend you to others as well.
Service is great
I was initially hesitant about using Meter Man since my property is in the Western Cape and the company is based in Johannesburg. However, my colleague’s recommendation reassured me. The entire process—from payment to delivery and installation—was seamless. Although there were a few hiccups, they were promptly resolved.
Their email support is responsive, and a special thanks to Marissa for her outstanding customer service. I’m already planning to purchase two more meters for my new units. Looking forward to a great future with this company!
It is with great pleasure that I can recommend The Meter Man services to anyone interested in using Prepaid services. The staff are professional, polite and helpful.
Great Service
I have only received great service from The Meter Man whether it’s a request for a new installation or updates, they are really awesome.
Highly Recommended
Affordable, reliable and transparent! Will always recommend The Meter Man
Awesome Service
Great service from day 1. I have been with them for more than a year now as a landlord. Also their dashboards and monthly reporting are really helpful, you only contact them once in a while as information is pushed to you before you need it even about municipality rate changes prompting you to make necessary decisions.
EXCELLENT SUPPORT & SERVICE
When we wished to forced tenants to pay their rentals, The Meter Man was more than willing to assist us with terminating their electricity supply. Throughout the 4 year + period, we have received our statements on time, without a glitch payments were made. Truly a worthy company to do business with! Thanks Meter Man!
We had a meter installed in our cottage about 3 years ago now and have had no problems with it. They send us our statement without fail and let us know if any irregularities are found. Our tenant hasn’t ever complained with the service received. Thank you to all the people at The Meter Man.
5 Star Customer Service – since installation almost 7 years ago
The best ever – they manage my tenant’s meter, and I have had no issues with my meter since installation. The monthly statements are great to get, and they are really on the ball. As the face of The Meterman – Melissa is certainly my hero, but her support structure is really well oiled and greased to be able to provide the level of service and satisfaction they do.
We have several meters at different premises, and through the meter man we collect on time every month, and receive a detailed statement.
Staff are very helpful with any enquiries.
We were fortunate enough to hear about MeterMan in 2008 when pre-paid electricity was a relatively new concept and not as widely used as it is today – the best discovery for our business!
With managing in excess of 250 rental properties, it simplified billing and of course exposure to poor payments.
We can only thank MeterMan for their innovative approach and immediate attention to any queries or problems- we have grown together and have come know them personally and wish them success in years to come, we recommend them to so many companies and individuals with total confidence.
METER MAN – has been one of the best metering companies that we at Rawson Properties Edenglen have had the pleasure of dealing with – We have had a relationship with this company almost since their inception and highly recommend them , in terms of the after sales service and on board sales.
This goes for both the electricity meters and the water meters. Going forward we wish them strength and growth
We have used The Meterman for a few years and have always received the best service. That is why we have migrated the electricity prepaid meters of over 80 of our rental properties to The Meter Man from our previous service provider. We can recommend them to any prospective clients.
I just want to say thank you for the superb service Meter Man gave me. I am so happy and will recommend them to all my friends and family.
Keep up the good work.
I absolutely love your value-added service and highly recommend it to friends and family.
Thank you so much.
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OUR PRODUCTS
Prepaid Electricity Meters
Prepaid Water Meters
Prepaid Smart Meters
Full Smart Meters
Innovation drives our ability to strive for continual improvement in our products, services and processes, and in the value we provide to our customers.
